May 24, 2010
Johnson & Johnson is one amazing company that is included in Will Marre and REALeadership Alliance’s 21 Companies For The 21st Century research project. And this is why. Johnson & Johnson just announced a new Statement of Caring. It states, “Caring for the world . . . one person at a time™ inspires and unites the people of Johnson & Johnson. We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.”
It is my experience that Johnson & Johnson is not only serious but also passionate about this statement. They act on it. In fact they title all of their social responsibility efforts as “Our Caring.” Their website is filled with heartfelt stories of how they have helped others. Here are just a few highlights:
- In 2008 they contributed $510.3 million in cash and products toward 650 philanthropic programs in more than 50 countries.
- They have trained and deployed nearly 200 new midwives in remote areas of Pakistan to assist in healthy childbirths.
- They have trained 600 health workers and 3,000 volunteers on basic psychological intervention skills to serve people in remote and underserved areas in China.
- Aga Khan Development Network, East Africa—works on building capacity for health care delivery in the region supporting advanced nursing education and training and improving the health and well-being of children.
- They provide assistance to individuals and families in the United States who may not have access to prescription medicines and medical products. Over the past 24 months, their companies provided more than 1.7 million units of medicine to over 300,000 U.S. patients.
- Focus on Wellness and Prevention. For example, they acquired Health Media, Inc. and Human Performance Institute, a wellness education network.
- Other programs include War on Worms, National Aids Fund, Juvenile Obesity and Healthy Lifestyle Program, etc.
Johnson & Johnson also cares about the environment. Some of their efforts include reducing their CO2 emissions by 12.7 percent from 1990 to 2007, reducing their water use by 6 percent from 2005 to 2007, eliminating 84 percent of their secondary and tertiary PVC packaging across the company, and a 4 percent decrease in hazardous waste and 10 percent reduction in non-hazardous waste from 2005 to 2007.
What also sets Johnson & Johnson apart is that their entire business model is focused on their mission of caring. They are constantly innovating new products or improving old products to make lives better such as energy-based surgical tools that minimize thermal tissue damage for the patient and offer more precise cutting for the surgeon resulting in an easier recovery process.
In a letter addressed to colleagues announcing the new Statement of Caring, CEO William C. Weldon states, “It is my hope that as we begin to describe Johnson & Johnson in this new way, it will inspire all of us to think more deeply about the people we serve and their needs as individuals.” He continues, “As proud as we are that our caring touches the lives of more than a billion people each day, we all recognize there is much more that needs to be done. The people we serve are waiting for new and better solutions, and finding them is our passion. Our Credo calls upon us to make a difference in human health and well-being by caring.”